Frequently Asked Questions

Get answers to common questions about Shampoo.

Frequency depends on scalp type, activity level and product use. Most clients benefit from a professional loc shampoo every 2–6 weeks. Oily scalps or active lifestyles may need more frequent cleanses, while drier scalps can extend intervals with moisturizing support.

When performed correctly by trained stylists, our shampooing preserves root integrity and locking structure. We use techniques that minimize manipulation and prioritize gentle cleansing, so properly maintained locs should not unravel from this service.

We select sulfate-free, residue-free shampoos and clarifying treatments formulated for locs. Products focus on gentle cleansing, antiseptic and moisturizing ingredients, tailored to your scalp and hair needs. We avoid heavy oils and waxes that cause buildup.

Appointment length varies with loc size, length and amount, but most shampoo sessions take 45–90 minutes. Deep clarifying or very dense locs can extend time. Your stylist will estimate duration when booking to fit your schedule.

Yes. Our clarifying shampoo is specifically designed to remove oily residue, dirt, and product buildup safely. We assess your locs and may perform a targeted clarifying treatment to fully dissolve deposits without damaging the locking structure.

Dry locs thoroughly and avoid heavy products for 24–48 hours. Use light moisturizers and satin coverings at night. Follow your stylist's recommendations for wash frequency and products to maintain cleanliness and prevent buildup between professional shampoos.